What is 9K Gold?

A 10 gram 10 carat jewelry contains 3,75 grams of gold. 9K is expressed as 9 carats or 9 carats.

Can I Exchange 9K Gold Anywhere?

10 carat gold can be exchanged at almost any jeweler’s shop. However, we at Kuyucu.Jewelry can get your jewelry back at a higher price than it might be out there.

Do the Products Have a Warranty? How Valid?

Our products are guaranteed for 2 years against manufacturing defects.

Will There Be Darkening or Color Change in the Products?

As long as our products are not exposed to high amounts of chemicals, they do not change color. It is like any other gold jewellery.

How Does the Return Process Work? Under What Conditions Can I Return?

We trust our products. For this reason, you have the right to return the products you are not satisfied with within 14 days. You can get your refunds directly according to your payment method, or you can get them as coupons to your kucukcu.jewelry account.

What Does a Certificate Do?

We send you a certificate with each product. Above it is the product’s serial number, stock code and setting. Thus, you will not have any problems while selling or returning the product.

I want to sell my old product and buy a new one, can I exchange my product at Kuyucu.Jewelry?

You can send your Kuyucu.Jewelry product free of charge at any time with our contracted cargo. Coupon is defined to your user account over the current value of the product. You can buy the products you want with this coupon before your coupon expires.